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Privacy Policy

CommerceLab is committed to protecting your privacy. You can visit most pages on our site without giving out any information about yourself. But in some cases we do need information to provide services that you request, and this Privacy Policy explains data collection and use in such situations. This Privacy Policy applies to this site only; it is not applicable to any other online or offline sites, products or services. Please read our complete Privacy Policy before using our services.

Collection of Your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are purchasing and/or registering our products, registering before entering a contest, ordering e-mail newsletters, signing up for an event or training, joining a limited-access premium site. Personal information collected by CommerceLab is often limited to name, e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or some transaction that requires payment, such as making a purchase, we will request personal information required for billing and/or shipping. The information includes: name, address, telephone number, and credit card number.

When you buy and install a new product or service, we may also ask you to register your purchase electronically. We keep this registration information on file with any other information you've already provided during previous visits to our website.

Commerce-Lab.com also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, times of access and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding website usage.

Commerce-Lab.com also collects information about which pages our customers visit within the site. This site visitation data is identified only by a unique ID number of every visitor, and it is never connected with the personal information unless a user consents as described below.

Use of Your Personal Information

We use your personal information for the following purposes:

  • to make sure that our website is relevant to your needs;
  • to deliver additional services, such as newsletters, events, training or software that you request or purchase;
  • to help us create and publish content most relevant to your needs;
  • to alert you to product upgrades, special offers, updated information and other new services from CommerceLab, if you so request;
  • to allow you access limited-entry areas of our site as appropriate;

We may combine site visitation data with anonymous demographic information for research purposes. And we may also use this information in aggregate to provide more relevant content to website users. In some limited-entry sections of the website, we will combine site-visitation data with your personal information in order to provide you with personalized content.

Occasionally we hire other companies to provide limited services on our behalf, such as packaging, mailing and delivering purchases, answering customers’ questions about our products or services, sending postal mail and processing event registration. Usually we provide those companies only with the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

CommerceLab may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CommerceLab or the site; (b) protect and defend the rights or property of CommerceLab and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of CommerceLab employees, users of our products or services, or members of the public.

Your information may be stored and processed in Ukraine, the United States or any other country in which CommerceLab or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you agree to any such information transfer outside of your country.

Control of Your Personal Information

When you register, or otherwise give us personal information, Commerce-Lab.com will not share this information with any third party without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Commerce-Lab.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service.

Access to Your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

Security of Your Personal Information

Commerce-Lab.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect customer’s personal information from unauthorized access, use or disclosure. For instance, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the Internet, we protect it with the help of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

Commerce-Lab.com is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's PC (if the customer accepts cookies) or is read if the customer has visited the site previously. One of the uses of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information about the newsletter links, which are most frequently clicked by customers. This information is used to ensure we are sending the information customers want to read. It is collected in aggregate form and never linked with your personal information.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our website. This technology tells us how many visitors clicked on key elements (such as links or graphics) on the CommerceLab webpage. We do not use this technology to access your personally identifiable information on Commerce-Lab.com; it is a tool we use to compile aggregated statistics about Commerce-Lab.com website usage. We may share aggregated site statistics with our partner companies, but we do not allow other companies to place clear gifs on our sites.

If you choose not to have your browser accept cookies from the CommerceLab website, you will be able to view the text on the screens. However, you will not experience a personalized visit nor will you be able to subscribe to the service offers on the site.